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FAQs

How to Consign
1. I have some items that I want to auction but am not sure whether they are appropriate. What should I do?
Please send photos and other relevant information about the pieces to our office along with your contact number, address and post code.
Upon receipt of the photos, our experts will study them closely and give you a feedback (normally within 5-20 days)
If you have not heard from us within 25 days, please call the relevant department or Customer Service (tel: 8610-65182315, customer@cguardian.com)
Our company holds open sessions throughout the year in Shanghai and Tianjin to solicit art works. We will make an announcement in the local newspaper in advance. Please watch our for our announcement. You can also contact us in Beijing or branch offices.
As a leading, full range art auction house, our scope of service includes Chinese paintings and calligraphy; Chinese oil paintings and sculptures; rare books; coins and stamps; porcelain and works of art; jewellery and watches.

2. What is a suitable time for me to come to your office to show you my art pieces for authentication?
We solicit art pieces throughout the year, but there is a closing date for accepting art pieces before each auction. Under normal circumstances, we will start soliciting art pieces one week after the end of the previous auction. Solicitation period will last for 60-90 days for the Spring and Autumn Auctions, and 30-40 days for the China Guardian Seasons Auctions. Please call our office at (8610)65182315 to make an appointment one to two days in advance. Our experts will meet with customers between 9:30am and 5:30 pm from Monday to Friday. Our address is Room 603, Tower 2, Henderson Centre, 18 Jianguomennei Street, Beijing 100005.

3. If your expert accepts the art piece for auction, what comes next? Do I need to pay any fees?
We will sign a temporary Consignment Auction Contract with you whereby we will agree on a reserve price. This will signify our acceptance of your consignment.
Your item will be included in our catalogue and will be displayed for preview at the site before the actual auction.
Before your item is auctioned, you don't need to pay us any fees. After the sale, we will deduct all relevant fees, which include:
10% premium of the hammer price
1% insurance fee of the hammer price
RMB800-5000 yuan for catalogue production (including production, printing, delivery and other publicity work)
Authentication fee of RMB20 per piece payable to Cultural Relics Bureau
RMB50-100 yuan for the production of the storage box for ceramics and works of art.
RMB100-300 yuan for the production of the frame for paintings and calligraphy

4. What happens if my item has been sold at the auction?
Within 35 days after the last day of our auctions, you can contact our Accounts Department tel: (8610)-6518-2315; stating your name and lot number of your item. Our Accounts staff will make an appointment for you to come to our office. We will deduct all fees when you settle the payment with us.

5, What happens if my item has not been sold at the auction?
If your item has not been sold, we will charge you fees according to the Consignment Auction Contract, and you are also requested to take away the item within one month (packing and transportation fees to be borne by you.)

For details, please go to Rules of Consigning.

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Add:2-603 Henderson Center, 18 Jianguomennei St., Beijing 100005, China   Tel: (86-10)6518 2315   Fax: (86-10)6518 3915